FAQ: Midnight Festival - Yokai Enamel Pins From a Hidden Realm
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

What is BackerKit?

  BackerKit is a project platform like Kickstarter or Indiegogo. Many creators have ideas , projects, and creations they would love to bring to life and share with the world- crowd funding is a way to fund upfront costs like manufacturing while backers in turn get a discounted price and access to exclusive goodies. Being able to say you were the reason why a project came to life is an amazing feat.

Each campaign will have pledges, where you can pledge a certain amount of money and get goodies in return.

For Backerkit you only get charged if the campaign is successful!

Once the campaign has ended and if the funding is reached, creators will prepare surveys for shipping and begin packing all of their orders, shipping them all over the world.

Unlocking: The first enamel pin will be unlocked once the funding goal of $400 is reached After, every $300 the next pin design will be unlocked and be available as an add-on/pledge option. If all pin designs are unlocked- we will spread out to goals like posters, washi tape, and keychains

Last updated: October 01, 2024 17:04

What happens after the campaign is over?

We will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Last updated: October 01, 2024 17:06

When will I be charged for my Pledge?

You will only be charged if the campaign is successful (hits goal amount), if it is not you don’t get charged at all

Last updated: October 01, 2024 17:08

What is Midnight festival?

The Midnight Festival is a BackerKit campaign featuring a collection of hard enamel pins inspired by mystical creatures and folklore. Each character embodies unique traits, inspired by Japanese mythology and whimsical elements.

Last updated: November 01, 2024 16:08

How do I pledge for multiple pins?

To pledge for multiple pins, choose your desired tier, and add any additional amount if you’d like more than the set amount of pins in that tier. You’ll be able to select specific characters during the survey phase after the campaign ends.

Last updated: November 01, 2024 16:08

What are the pin sizes and finishes?

The pins are approximately 1.5 inches in height and are crafted with high-quality hard enamel for a smooth finish, with vibrant colors and detailed line work. The metal will be black nickel for all except for Kuroko and the konpeito star candy pins.

Last updated: November 01, 2024 16:09

When will I receive my rewards?

The estimated shipping for rewards is April 2025. We’ll keep you updated on any changes due to production or shipping adjustments.

Last updated: November 01, 2024 16:10

Can I change my shipping address after pledging?

Yes! Once surveys are sent out, you’ll have an option to confirm or change your shipping address before we finalize shipping details.

Last updated: November 01, 2024 16:10

Are there any stretch goals? Yes, additional characters and possible bonus items will unlock as we hit funding goals! These unlocks add more character designs for backers to choose from. We are happy to announce, by our first day we unlocked every character and stretch goal.

Last updated: November 01, 2024 16:11

Will there be any exclusive items for backers?

Yes! Some items and pin designs will be exclusive to this BackerKit campaign and may not be available outside the initial release.

Last updated: November 01, 2024 16:11

How are the pins packaged?

Each pin will come with a backing card and be safely packaged in a polymailer to avoid any damage during shipping. Larger orders will be boxed for extra protection.

Last updated: November 01, 2024 16:12

What if I want to add more items after the campaign ends?

You’ll be able to add more items in the BackerKit survey if you want additional pins or new unlocks after the campaign ends. This add-on phase will allow for a final selection.

Last updated: November 01, 2024 16:12

How do I contact support if I have more questions?

For additional questions or specific requests, you can reach out via the messaging option on BackerKit or through our campaign email at [email protected]

Last updated: November 01, 2024 16:13

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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